Terms and Conditions

Effective Date: [July 25, 2025]

Welcome to Arte Bianca. By accessing or using our website, placing an order, or visiting our venue, you agree to the following terms and conditions. Please read them carefully.


1. General

These terms apply to all users of our services, including dine-in guests, takeaway customers, and visitors to our website at www.artebianca.com.au. Arte Bianca reserves the right to change these terms at any time without notice. Continued use of our services constitutes acceptance of any updates.


2. Orders and Payments

  • All orders (online, phone, or in-person) are subject to availability.
  • Prices listed are in Australian Dollars (AUD) and include GST.
  • Full payment must be made at the time of order unless otherwise agreed.
  • We reserve the right to refuse or cancel any order at our discretion.


3. Reservations

  • Reservations are subject to availability.
  • Please inform us in advance if you have specific seating or dietary requirements.
  • We may cancel or adjust bookings during peak times or for operational reasons.


4. Cancellation & Refund Policy

  • For takeaway or online orders: cancellations must be made promptly. Refunds are issued only for cancellations made before food preparation begins.
  • For dine-in reservations: please provide at least 24 hours' notice for cancellations of large group bookings.
  • Refunds for incorrect or unsatisfactory items will be handled on a case-by-case basis. Please contact our staff immediately.


5. Website Use

  • Content on our website (including menus, pricing, and images) is for general information and may be subject to change without notice.
  • You may not copy, reuse, or reproduce any part of our website without written permission.
  • We are not responsible for third-party websites linked from our site.


6. Allergens and Dietary Requirements

  • While we take care to accommodate dietary preferences, we cannot guarantee that our products are free from allergens such as gluten, nuts, dairy, or eggs.
  • Please inform staff of any allergies when placing your order.


7. Limitation of Liability

Arte Bianca is not liable for any indirect, incidental, or consequential damages that may arise from the use of our services or website. We are also not responsible for errors caused by third-party delivery platforms or payment gateways.


8. Intellectual Property

All content, branding, logos, and materials used by Arte Bianca are the property of Arte Bianca and may not be used or reproduced without permission.


9. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes shall be resolved in the courts of New South Wales.


10. Contact Us

If you have any questions about these terms, please contact:


Arte Bianca - Double Bay
📍 1/1 Kiaora Ln, Double Bay NSW 2028, Australia
📧  info@artebianca.com.au
📞
  +61 2 9362 3127


Arte Bianca - Bondi Beach
📍
  114 Glenayr Ave, Bondi Beach NSW 2026, Australia
📧
  info@artebianca.com.au